Got a question about your rbazi account, deposits, withdrawals, or how a game works? This page covers everything. Browse by category or search for your question below — most answers take under a minute to read.
Jump straight to the section that covers your question. Every topic below links to a detailed FAQ section further down the page.
How to create your rbazi account, verify your details, reset your password, and manage your profile settings. Everything you need to get started on rbazi in minutes.
How to deposit using bKash and Nagad, minimum deposit amounts, processing times, and what to do if a payment doesn't go through.
How to request a withdrawal, how long it takes, minimum amounts, and how to make sure your bKash or Nagad account is linked correctly.
How each rbazi game works, RTP rates, round durations, and where to find the rules for 3-Hand Hold'em, Vivo Live, Ludo Quick, Keno, and Dice.
How to download and install the rbazi app, supported devices, troubleshooting login issues, and what to do if the app isn't loading correctly.
How rbazi protects your account and data, how to set deposit limits, and where to find responsible gaming tools and support resources.
Creating an rbazi account is straightforward and takes under two minutes. Go to /register, fill in your name, phone number, and a password, then confirm your details. Once submitted, your account is active immediately — no waiting period, no document upload required to get started.
You'll need a valid phone number that's linked to your bKash or Nagad account, since that's how deposits and withdrawals work on rbazi. Make sure the number you register with matches your mobile wallet.
Yes, completely free. There's no registration fee, no subscription, and no hidden charge to create your rbazi account. You only spend money when you choose to deposit and play — and that's entirely up to you.
On the login page, tap "Forgot Password" and enter the phone number linked to your account. You'll receive a verification code via SMS. Enter the code, set a new password, and you're back in. The whole process takes about 90 seconds.
If you don't receive the SMS within a couple of minutes, check that you're entering the correct number and try again. If the issue continues, contact support at [email protected].
No. rbazi allows one account per person. Creating multiple accounts is against the Terms and Conditions and can result in all associated accounts being suspended. If you've lost access to your account, use the password reset option or contact support — don't create a new one.
For security reasons, changes to core account details like your registered phone number need to be handled through the rbazi support team. Send a request to [email protected] with your account details and the change you need. The team will verify your identity and process the update.
rbazi supports deposits via bKash and Nagad — the two most widely used mobile wallets in Bangladesh. To deposit, log in to your account, go to the deposit section, select your preferred method, enter the amount, and follow the on-screen steps to confirm the transfer from your mobile wallet.
The deposit reflects in your rbazi balance almost instantly after the transaction is confirmed on the bKash or Nagad side.
The minimum deposit on rbazi is designed to be accessible for all players. You don't need to put in a large amount to get started — small deposits are fully supported. Check the deposit page in your account for the current minimum, as it may vary slightly by payment method.
In most cases, deposits appear within a few seconds. If yours hasn't shown up after 5 minutes, try the following:
If the payment shows as successful in your wallet but still hasn't appeared in rbazi after 15 minutes, contact support at [email protected] with your transaction reference number.
rbazi does not charge any additional fees on deposits. The amount you send from your bKash or Nagad wallet is the amount that lands in your rbazi balance. Note that your mobile wallet provider may apply their own standard transaction charges — that's outside rbazi's control.
Log in to your rbazi account, go to the withdrawal section, enter the amount you want to withdraw, and select bKash or Nagad as your destination. The funds will be sent directly to the mobile wallet number linked to your account. Most withdrawals are processed within minutes.
Make sure the mobile wallet number on your rbazi account matches the one you're withdrawing to. Mismatched numbers can cause delays.
The vast majority of rbazi withdrawals are completed within a few minutes. In rare cases during peak periods, it may take up to 30 minutes. If your withdrawal hasn't arrived after an hour, contact the support team with your withdrawal reference and they'll look into it right away.
Yes, there is a minimum withdrawal amount to keep transactions practical. The exact figure is shown in the withdrawal section of your account. There's no maximum limit on how much you can withdraw — your full balance is always available to you.
Withdrawals can be declined for a few reasons:
If none of these apply and your withdrawal was still rejected, email [email protected] with the details and the team will resolve it quickly.
rbazi currently offers six main games across different categories:
All games are available on both the rbazi app and the browser version of the site.
Yes. Every game on rbazi uses a certified random number generation system. Results are not influenced by the platform, previous outcomes, or bet sizes. The system is provably fair — meaning the outcome of each round is determined independently and cannot be manipulated.
The RTP (Return to Player) rates for rbazi games range from 96% to 98.1%, which are among the best available in the market.
3-Hand Casino Hold'em follows standard Texas Hold'em poker rules, but you play three separate hands at the same time against the dealer. Each hand is independent — you can win on one, lose on another, and push on the third all in the same round.
The game is fast — a full round takes under 60 seconds. You don't need to be an expert poker player to enjoy it, but knowing basic hand rankings helps. Visit the 3-Hand Casino Hold'em page for a full breakdown of the rules and strategy tips.
Vivo Live is rbazi's live dealer casino. Real dealers run the games via HD video stream, and you join the table through the rbazi app or browser. Tables are open 24 hours a day — there's no waiting for a session to start.
To join, log in to your rbazi account, go to Vivo Live, select a table, and place your bet. The stream starts automatically. You can interact with the dealer via the live chat feature during the game.
The Win leaderboard tracks your performance across rounds throughout the day. Every round you play contributes to your position. At the end of each day, the top-ranked players receive cash prizes paid directly to their rbazi balance — on top of any winnings from individual rounds.
The leaderboard resets daily, so every day is a fresh start. Prizes are credited automatically — no claim needed.
Visit the App page on the rbazi website and follow the download instructions. The app is 18MB and installs quickly on most Android devices. Since it's not distributed through the Google Play Store, you'll need to allow installation from unknown sources in your phone's settings — the App page has step-by-step instructions for this.
The rbazi app is currently available for Android. iOS users can access the full platform through the mobile browser at rbazi.vip — all features work the same way.
Try these steps in order:
If the problem continues after reinstalling, contact support at [email protected] and include your device model and Android version.
Yes. The full rbazi platform is accessible through any modern mobile or desktop browser. Just go to rbazi.vip, log in, and play. No download required. The browser version has all the same games, payment options, and features as the app — the app just offers a slightly smoother experience on mobile.
First, double-check that you're entering the correct phone number and password. Passwords are case-sensitive. If you've forgotten your password, use the reset option on the login page.
If you're entering the right credentials and still can't get in, your account may have been temporarily locked after multiple failed attempts. Wait 15 minutes and try again, or contact support to unlock it.
rbazi uses 256-bit SSL encryption on all connections — the same standard used by banks. Your personal information, account credentials, and transaction data are encrypted at every step. rbazi does not share your data with third parties outside of what's required to process payments.
For full details, see the Privacy Policy.
Change your password immediately using the reset option on the login page. Then contact [email protected] right away so the team can review your account activity and secure it. Do not share your password with anyone — rbazi support will never ask for your password.
Yes. rbazi takes responsible gaming seriously. The platform provides tools to help you stay in control of your play, including deposit limits and self-exclusion options. If you feel your gaming is becoming a problem, these tools are available to you at any time.
Visit the Responsible Gaming page for full details on the tools available and how to use them. rbazi is an 18+ platform — underage gambling is strictly prohibited.
The full rbazi Terms and Conditions are available at Terms and Conditions. They cover account rules, payment policies, bonus terms, and the platform's fair use policy. It's worth reading through them before you start playing so you know exactly where you stand.
This rbazi FAQ covers the most common questions from players across Bangladesh, but we know every situation is a little different. If your question isn't answered here, the rbazi support team is available around the clock and responds quickly to every message.
The fastest way to get help is by emailing [email protected] with a clear description of your issue. Include your registered phone number and any relevant transaction references so the team can look into it without needing to ask follow-up questions.
For general information about the platform, the Experience page gives a full overview of how rbazi works — from account setup to game selection to payouts. If you're new to rbazi and want to understand the platform before registering, that's a good place to start.
rbazi is committed to making the platform as transparent and easy to use as possible. If something isn't clear — whether it's a game rule, a payment process, or an account setting — just ask. The support team is there to help, not to give you the runaround.
[email protected]
We reply within a few hours, 24/7.
Most emails answered within 2 hours. Complex account issues may take up to 24 hours.
rbazi is strictly for adults aged 18 and over. If gambling is affecting your life, visit Responsible Gaming for help.
The best way to understand how rbazi works is to experience it yourself. Registration is free, takes under two minutes, and you can explore the platform before you deposit a single taka. If anything comes up, support is always one email away.