Last updated: January 2025
Legal

rbazi Privacy
Policy and Data Rights

Your privacy matters to rbazi. This Privacy Policy explains exactly what personal data we collect when you use the rbazi platform, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon, no hidden surprises.

AT A GLANCE
We only collect data that is necessary to run your account and process payments
We never sell your personal data to third parties for marketing
All data is encrypted in transit and at rest
You can request access to, correction of, or deletion of your data at any time
Cookies are used only for platform functionality and analytics
Contact [email protected] for any privacy-related requests

How We Protect You

Our Privacy Commitments

Six core commitments that define how rbazi handles your personal data every single day.

Minimal Data Collection

rbazi only collects the personal data that is genuinely needed to operate your account, process your transactions, and comply with legal requirements. We don't collect data for the sake of it, and we don't ask for information that isn't relevant to your use of the platform.

End-to-End Encryption

Every piece of data you share with rbazi — from your registration details to your payment information — is encrypted using industry-standard protocols. Data is encrypted both when it travels between your device and our servers, and when it is stored in our systems.

No Data Selling

rbazi does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to provide you with the rbazi service. We share data with third parties only where it is strictly necessary for payment processing or legal compliance.

Your Rights, Always Respected

You have the right to access the data rbazi holds about you, to request corrections, and to ask for your data to be deleted. These rights can be exercised at any time by contacting our support team. We will respond to all data rights requests within a reasonable timeframe.

Transparent Cookie Use

rbazi uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We don't use cookies to track you across other websites or to build advertising profiles. You can manage cookie preferences through your browser settings.

Policy Change Notifications

If rbazi makes any material changes to this Privacy Policy, registered players will be notified by email or through an in-platform notification before the changes take effect. We won't change how we use your data without telling you first and giving you the opportunity to review the updated policy.

Full Document

rbazi Privacy Policy

01 Who We Are

This Privacy Policy applies to rbazi ("rbazi", "we", "us", "our"), the online gaming platform available at rbazi.vip. rbazi is the data controller responsible for the personal data collected through this platform. If you have any questions about how rbazi handles your data, you can contact us at [email protected].

This policy applies to all users of the rbazi website and mobile application, including registered players, visitors who browse the platform without registering, and anyone who contacts rbazi support. By using the rbazi platform, you acknowledge that you have read and understood this Privacy Policy.

02 What Data We Collect

rbazi collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site or app, and occasionally from third parties such as payment providers. Here is a breakdown of the categories of data we collect:

Data Category Examples How Collected
Identity Data Full name, date of birth, gender Registration form, KYC verification
Contact Data Email address, phone number Registration form, support contact
Financial Data bKash/Nagad number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Games played, bets placed, session duration Automatically during platform use
Verification Data Government ID, proof of address KYC verification process
Communications Data Support chat logs, email correspondence When you contact rbazi support

rbazi does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

03 Why We Collect Your Data

rbazi collects and processes your personal data for specific, legitimate purposes. We do not process data in ways that are incompatible with the purpose for which it was originally collected. The main reasons we process your data are:

  • Account management: To create and maintain your rbazi account, verify your identity, and manage your login credentials.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate transaction records.
  • Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and any other applicable legal obligations.
  • Fraud prevention: To detect and prevent fraudulent activity, account abuse, and any attempts to manipulate the platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
  • Platform improvement: To analyse how the platform is used so we can fix issues, improve performance, and develop new features.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
  • Marketing communications: To send you relevant promotions and offers — but only if you have opted in to receive them. You can opt out at any time.

04 How We Share Your Data

rbazi does not sell your personal data. We share data with third parties only where it is necessary to deliver the rbazi service or to comply with legal requirements. The categories of third parties we may share data with are:

  • Payment providers: bKash, Nagad, Rocket, and banking partners receive the financial data necessary to process your transactions. These providers have their own privacy policies and security standards.
  • Identity verification services: Where required for KYC compliance, we may share identity documents with regulated verification service providers.
  • Technology providers: Companies that provide hosting, security, analytics, and other technical infrastructure for the rbazi platform. These providers are contractually bound to handle your data securely and only for the purposes we specify.
  • Regulatory and legal authorities: Where required by law, court order, or regulatory instruction, rbazi may be required to disclose personal data to government bodies or law enforcement agencies.
Important

rbazi never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your data is yours — we use it only to run your account and keep the platform secure.

05 Cookies and Tracking Technologies

rbazi uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file that is stored on your device when you visit a website. rbazi uses the following types of cookies:

  • Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
  • Analytics cookies: These help rbazi understand how players use the platform — which pages are visited most, where users encounter problems, and how long sessions last. This data is used in aggregate and is not linked to individual identities.
  • Preference cookies: These remember settings you have chosen, such as language preferences or display options, so you don't have to set them again each time you visit.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the rbazi platform. rbazi does not use cookies to track your activity on other websites or to serve targeted advertising.

06 Data Security

rbazi takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and rbazi servers.
  • Encryption of sensitive data stored in our databases, including financial information and identity documents.
  • Access controls that restrict which rbazi staff members can access personal data, based on their role and the principle of least privilege.
  • Regular security audits and vulnerability assessments of the rbazi platform and infrastructure.
  • Secure deletion procedures for data that is no longer required.

While rbazi takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact rbazi support immediately at [email protected].

In the unlikely event of a data breach that affects your personal data, rbazi will notify affected players as quickly as possible and take immediate steps to contain and investigate the incident.

07 How Long We Keep Your Data

rbazi retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods we apply are:

  • Account data: Retained for the duration of your account and for up to five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records: Retained for a minimum of five years to comply with anti-money laundering regulations.
  • KYC and identity documents: Retained for the period required by applicable regulations, typically five years from the date of verification.
  • Support communications: Retained for up to two years after the last interaction, to allow for dispute resolution.
  • Analytics data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes.

When data is no longer required, rbazi deletes or anonymises it securely. You can request early deletion of your data by contacting support, subject to any legal retention obligations that may apply.

08 Your Data Rights

As an rbazi player, you have a number of rights over your personal data. These rights can be exercised at any time by contacting rbazi support at [email protected]. rbazi will respond to all data rights requests within 30 days.

Your rights include the following:

Right of Access

Request a copy of all personal data rbazi holds about you.

Right to Rectification

Ask rbazi to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

Ask rbazi to limit how your data is used in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format for transfer elsewhere.

Right to Object

Object to rbazi processing your data for marketing or profiling purposes.

09 Children's Privacy

rbazi is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the rbazi platform in any way.

If rbazi becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on rbazi, please contact us at [email protected] so we can investigate and take appropriate action.

Age Verification

rbazi uses age verification checks during registration and may request identity documents to confirm that players are 18 or older. This is a legal requirement and a core part of our responsible gaming commitment.

10 Changes to This Privacy Policy

rbazi may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email or through an in-platform notification before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how rbazi protects your data. Your continued use of the platform after notification of changes constitutes your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbazi handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and aim to respond promptly.

You can reach us by email at [email protected]. Support is available 24 hours a day, 7 days a week, in both English and Bengali. For data rights requests specifically — such as access requests or deletion requests — please include "Data Rights Request" in the subject line of your email so we can prioritise your enquiry.

rbazi aims to resolve all privacy-related requests within 30 days of receipt. For complex requests, we may need additional time and will keep you informed of progress.

Your Data Is Safe — Now Let's Play

rbazi is built on trust. Your personal data is protected, your transactions are encrypted, and your rights are always respected. Join thousands of Bangladesh players who already trust rbazi for a secure, fair, and exciting gaming experience.